The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
We are not liable for your business failure nor do we earn credit for your business success.
We are not held responsible for any loss incurred as decision making is solely by your own.
Upon proposal acceptance by both parties (Client and Service Provider), you agree to complete the transaction through VIHEO.com platform only.
If any parties attempt to get around VIHEO.com platform aside from the permissible offline communication during course of project work, the account shall be ban and any outstanding payment made shall be forfeited.
We accept payment in USD currency only.
You accept PayPal’s Acceptable Use Policy.
Our escrow payment service has a 45 days limit for the funds release. If a project runs for longer than 45 days and the funds were not released, it shall be returned back to the client. As such, any payments to be made to the service provider must occur within 45 days.
Refund Policy for Client: Unlike physical good, video animation is considered as a digital download. There will be no refund for digital download. As such, we have build the escrow payment to ensure that the payment made shall be placed on hold until the work is approved by you. You will be able to review the video work as many times as you like until the video work meets to your expectation. Once you are completed satisfied with video work, only then will you accept and approve the video work done by the service provider. The payment shall be released to the service provider only upon your acceptance. As such, if you are not satisfied with the video work, please do not accept or approve the video work. Instead you are advise to work with the service provider to revise the video until it meets your requirement. For any dispute, the project will then enter the dispute resolution mode for VIHEO team to assist.
You accept VIHEO’s Dispute Policy.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).